Terms and Conditions

In these terms and conditions, “I” means Elise Northfield, the photographer, trading as Photo-times Photography, and “you” means you, the client.

The person whose booked the session is considered the “client”. This client agrees that Photo-times Photography shall provide services to photograph their session to the best of her abilities and in the manner described in this document. Cancellation of photography session less than 24 hours prior to the event will leave Photo-times Photography under no further obligation of any future photography sessions with the client. If the client does not appear on time for a photo shoot we may have to cancel your session (on time means within 10 minutes of appointment time). You (the client) and all decision makers are responsible for attending the gallery appointment. Failure to attend your appointment means you forfeit any deposit or retainer paid. No refunds will be given.

You (the client) agrees to not using their mobile phone during the session to take photographs under any circumstances, only emergency calls should be taken during the session and only after you’ve notified the photographer that the call is urgent.  Any children present at the session remain the sole care of you, even during an emergency phone call and as such the session will be stopped for the duration of the call.

The only exception for using the phone is in the event that the child requires the phone for entertainment and engagement purposes.

Any damages or breakages to the property that incur as a result of the Clients actions shall be the responsibility of the Client to pay for or rectify as agreed with Photo-times Photography. 

Once your photos are ready to be seen we will arrange an ‘in-studio’ gallery appointment, this will typically be within two weeks of your portrait session. You are responsible for attending the view and order session, and it is important that those involved in the decision making process are also in attendance, so please ensure you know their availability when you attend your portrait session. Images will be fully edited before presentation to you. Additional edits may be carried out at my discretion.

Full payment is due immediately for orders made at the view and order session either by debit or credit card.

Interest Free Credit and Payment Plans are available upon request.

For Payment Plans all goods are ordered once the final payment has been made, if payments are stopped part way through, all monies are forfeited and the order is cancelled at the end of that calendar month, unless alternative payments are agreed beforehand.

All orders are final and cannot be changed or refunded for any reason. 

If your session was part of a promotion, and includes any products, please be aware that in order to qualify for the promotional product you must attend your gallery appointment. Complimentary products or won products are non-transferable to other products of a similar value as stated in the promotional T&C’s.

Prints, frames and images purchased must be collected within one (1) month of the purchase date. All products thereafter not collected will be disposed of. This does not affect your statutory rights.

Due to the custom nature of the products, orders cannot be cancelled. Orders are made to your personal specification (i.e. image number, print size, etc.), and you do not have the right to a cooling-off period. By placing an order you are committing to buy the ordered products.

If Elise Northfield is unable to perform any or all of the duties herein for any reason, including but not limited to illness, transportation problems, an act of God or other cause beyond her control, all money received will be returned to client and she shall have no further liability with respect to this agreement. This limitation of liability also applies to any loss/damage of photographs or failure to deliver photographs for any reason. The sole remedy for any actions or claims shall be limited to a refund whose total amount cannot exceed the total monies paid by above client under this agreement.

The client hereby grants Photo-times Photography the irrevocable and unrestricted rights to use all photographs of the client in all forms and in all media and in all manners, without any restriction as to changes or alterations for advertising, promotion, exhibition or any other lawful purpose. Of course we fully understand that some clients may wish to keep their  photos private due to adoption/fostering/work purposes then please contact us so we can keep a record of this agreement on file, in this circumstance no sharing on social media or advertising will be undertaken.

Copyright ownership is retained by Photo-times Photography at all times throughout the world, no image may be copied, scanned or reproduced in any form whatsoever without prior written consent. You, the client, or any other person, may not alter, add too, or manipulate a picture by any means, or reproduce a picture in whole or in part as an element within, or as a montage with, another picture without written permission.

Permission to reproduce a picture for personal use (not commercial) is granted to you, the Client by Photo-times Photography only when digital negatives are purchased and paid in full.

Photo-times Photography shall assume that any orders have been fulfilled with goods received in good condition unless notified in writing of any damage, discrepancy or error within 14 days of receipt.

If you have notified me within this time limit, you may return incorrectly supplied items and items of poor quality and these will be replaced at no extra charge to you. I shall not accept returns for incorrectly ordered items or items ordered in error on you, the client. 

Photo-times Photography takes every reasonable effort to ensure the premises and equipment is deemed as suitable and safe for all users at all times. 

The Client is fully responsible for their own actions, and responsible for the children they are in accompany of. 

Children must be accompanied by an adult – an official guardian or parent at all times and must remain within the studio area.

Children must be supervised at all times by their parent/guardian and should not be allowed to touch any photography equipment for their own safety.

Any children present who are not being photographed should remain near parents within the seating area provided to avoid accidents.

Hand sanitisers are located in all areas of the studio, and should be used by the Client and all individuals accompanying them to the photo session.  Sanitisers should be used upon entering the building and leaving the building, after using the bathroom, touching high-contact surfaces such as door handles and touching your face, or that of any children in your care. 

The Client is responsible for ensuring all members of their party regularly use the hand sanitisers during their session.  

Should you require studio staff to wear masks for the duration of you session please notify the studio via email at least 48 hours before the start of your session.

No Drinks or liquids within the studio area unless in a sealed cup or bottle, and should not be left on the studio floor.

No running.

No smoking / no naked flames.

The photographer will make every Client aware of all fire exits and fire extinguisher locations. 

Photo-times Photography requests that all Clients advise them of any special or medical requirements are needed to make the Clients experience at the Studio more comfortable and accessible. 

Photo-times Photography does not take any responsibility for any loss or damage to any personal belongings within or outside the studio. 

Photo-times Photography cannot be held liable or responsible for any event outside of its control that may affect your studio session – such as power cut, flooding, storm damage ‘etc.’  

Photography sessions can involve some physical activity, which is undertaken at your own risk. 

Photo-times Photography takes no responsible action for any outcome as a result of any false information provided, or withheld from Photo-times Photography. 

The client agrees to the following:

         – That I have not been out of the country within the last 14 days

         – I understand that if I, or any member of my household are ill, or have been ill in the past seven (7) days, I will contact the studio and re-arrange our session to a date at least 14 days later to ensure the illness has passed. By ill we include, but not limited to:

                   – a rash on face, arms, body or legs

                   – a fever

                   – have difficulty breathing

                   – dry or chesty cough

                   – high temperature

                   – runny nose, sore throat, or other cold/flu like symptoms

                   – any form of stomach upset such as sickness or diarrhoea

The client agrees to be fully responsible for ensuring that full payment is made pursuant to the terms of this agreement.

I acknowledge that by booking and attending this session, subject to the usage restrictions above, I give up all claim of ownership of the photographs, and assign copyright to the photographer named above.  No further payment will be due.  Use of the photographs may be granted to third parties (unless otherwise agreed), however the photographs will remain the property of the photographer.